Service · Calgary

A backed-up floor drain or overflowing toilet can't wait for next week. Call us and we'll prioritise urgent backups, talk you through what to do while we're on the way, and get the line flowing again — then explain what caused it.

  • Priority response for active backups
  • Guidance while we're on the way
  • Clear next steps after the fix
(587) 707-3551

Book this service

We'll confirm timing by phone

Service: Emergency Sewer & Drain Services

Prefer to talk? (587) 707-3551

Overview

An emergency drain call is for problems that can't wait: sewage coming up a floor drain, toilets overflowing, or every drain in the building stopped. Every hour matters for limiting water damage and getting the property usable again.

Call us directly. We'll confirm availability, tell you what to do right now to limit damage, and get the line flowing — then explain the cause so it doesn't happen again.

Emergency Sewer & Drain Services

No clear, no clearing charge

On eligible standard blockages.

Spot Problems Early

Problems build up gradually. Watch for these warning signs before a small issue becomes a backup.

Sewage backing up

Wastewater coming up a floor drain, tub or shower.

Overflowing toilets

Toilets that overflow or won't flush.

Every drain stopped

No fixtures draining anywhere in the property.

Water on the floor

Active water around drains or fixtures.

Strong sewer smell

Sudden, strong odour throughout the property.

Business out of service

Kitchen or washrooms unusable during operating hours.

Root Causes

Understanding the cause is how we stop a problem from coming back — not just clear it for today.

01

Main line blockage

Roots, grease or debris blocking the line to the city.

02

Foreign objects

Wipes, toys or products flushed down a toilet.

03

Heavy rain & melt

Overloaded storm and weeping tile systems.

04

Collapsed pipe

A broken section that stops flow entirely.

What We Offer

Emergency main line clearing

Active backups cleared from the cleanout.

Toilet & fixture blockages

Urgent fixture clogs cleared quickly.

Floor drain backups

Basement floor drains opened and tested.

Commercial emergency calls

Priority response for restaurants and facilities.

Post-emergency camera

Find the cause once flow is restored.

Prevention advice

Practical steps to avoid a repeat.

Why PlusFlow

Honest diagnosis, the right equipment and clear pricing — for homes and businesses across Calgary and area.

See Pricing
  • Calgary-focused team

    We know local soil, older city laterals and how spring melt and winter frost affect lines here.

  • Diagnose before we recommend

    Camera verification is available on most jobs, so recommendations are based on what's actually in the pipe.

  • Clear starting prices

    Standard services have published starting prices, and extra time is only added with your approval.

  • Help on the phone first

    We'll tell you what to shut off and how to limit damage while we're on the way.

Our Process

A backed-up floor drain or overflowing toilet can't wait for next week. Call us and we'll prioritise urgent backups, talk you through what to do while we're on the way, and get the line flowing again — then explain what caused it.

01

Call

Phone us directly — we'll confirm availability and give you first steps to limit damage.

02

Clear

We open the blockage with the right equipment for the line and restore flow.

03

Prevent

We tell you what caused it and recommend next steps, such as a camera inspection.

Emergency Sewer & Drain Services

What's Included

Clear assessment

We confirm the problem before recommending work.

Professional equipment

Tools matched to your pipe size, material and condition.

Plain-language summary

You'll know what we found, what we did and what's next.

Respect for your property

Protective care inside, and a clean work area when we leave.

Our Process

1

Request a Service

Tell us about your drainage issue or maintenance needs.

2

Inspect & Diagnose

We assess the problem using camera inspection equipment.

3

Recommend a Solution

We explain the findings and the right approach.

4

Complete the Service

We do the work carefully and leave the site clean.

Recent Work

Main Line Camera Inspection
01

Main Line Camera Inspection

Pre-purchase inspection of an older home's sewer lateral to document pipe condition before closing.

Restaurant Line Jetting
02

Restaurant Line Jetting

Hydro-jetting of grease-laden kitchen lines, followed by a recommended maintenance interval.

Root Intrusion Removal
03

Root Intrusion Removal

Mechanical root cutting on a line in an established neighbourhood with mature trees.

Parking Lot Catch Basins
04

Parking Lot Catch Basins

Cleaning sediment and debris from catch basins ahead of the spring melt.

Facility Maintenance Program
05

Facility Maintenance Program

Scheduled drain cleaning and inspection program planned around operating hours.

Basement Floor Drain Backup
06

Basement Floor Drain Backup

Clearing a floor drain backup and verifying the line with a camera afterward.

Customer Reviews

Excellent

5.0 · based on 14 reviews

J

Jason M.

Oct 21, 2026

Our basement floor drain backed up on a Sunday. PlusFlow called back quickly, cleared the line and showed us on camera what caused it. Clear explanation, no pressure, and they left everything clean.

Drain Cleaning
P

Priya S.

Oct 8, 2026

We booked a sewer scope before buying an older home in Bowness. The technician walked us through the footage and gave us a written summary. It helped us negotiate with confidence.

CCTV Inspection
D

Derek L.

Sep 27, 2026

Our restaurant kitchen lines kept clogging with grease. They hydro-jetted the lines after hours so we didn't lose a service, and set us up on a regular schedule. No problems since.

Hydro-Jetting
M

Melissa T.

Sep 12, 2026

Big old poplar in the front yard and slow drains every fall. They cut the roots, ran a camera after, and recommended a maintenance interval. Friendly and on time.

Root Cutting
A

Ahmed R.

Aug 30, 2026

We manage a condo complex in the NE and had pooling at two catch basins. PlusFlow cleaned and inspected them, sent photos and a short report for our board. Very professional.

Storm Drainage
K

Karen W.

Aug 14, 2026

Gurgling toilet and a slow tub. The tech explained the difference between snaking and jetting and recommended the simpler fix. Honest advice — I'll call them again.

Drain Cleaning
T

Tom B.

Jul 29, 2026

We run a small warehouse in Foothills. They put together a maintenance plan around our shifts and keep proper service records. Exactly what our insurer asked for.

Commercial Maintenance
S

Sandra K.

Jul 10, 2026

Before our basement development we had the line inspected. They found an offset joint we never would have known about. Great communication from booking to the final report.

CCTV Inspection
B

Brian H.

Jun 24, 2026

Water came up through the basement floor drain every time the washer ran. They cleared the main line, ran the camera to the city connection and showed us a root spot to keep an eye on. Straightforward and tidy.

Main Sewer Line Cleaning
L

Leah G.

Jun 9, 2026

Toilet overflowing on a weekday evening with family coming over. I called, they told me what to shut off and were at the door that evening. Line cleared and the price matched what I was told on the phone.

Emergency Service
R

Raj P.

May 28, 2026

We needed the sewer line marked before building a garage. They traced it with the camera and locator and painted the route and depth on the lawn. Our contractor knew exactly where not to dig.

Pipe Locating
N

Nicole D.

May 11, 2026

Kitchen sink kept clogging no matter how often it was snaked. Jetting cleared years of grease out of the line and it has drained perfectly since. They explained everything without the upsell.

Kitchen Hydro-Jetting
S

Steve O.

Apr 26, 2026

Sewer scope on a 1960s bungalow before we made our offer. The written report was clear, with distances and photos of a belly in the line. Worth every dollar for the peace of mind.

Homebuyer Inspection
G

Grace L.

Apr 3, 2026

We manage three small retail plazas. PlusFlow set up one schedule for all three sites with catch basin cleaning before spring melt. Reports come in after every visit — makes our job easy.

Commercial Maintenance

FAQ

Answers to what customers ask us most about this service.

Book This Service

Stop using water, shut off the water to an overflowing toilet, and keep people away from contaminated water.

After-hours and urgent calls may be priced differently. We'll tell you before we come out.

Yes. Once flow is restored we explain the likely cause and can run a camera to confirm it.

Areas We Cover

Our crews travel across every Calgary quadrant and into nearby communities. Explore the map to see where we work.

  • CalgaryAll quadrants — NW, NE, SW, SE & Downtown
  • AirdrieNorth of Calgary
  • CochraneWest of Calgary
  • ChestermereEast of Calgary
  • OkotoksSouth of Calgary
  • StrathmoreEast along Hwy 1
View All Service Areas

Need Professional Sewer & Drain Solutions?

Whether it's a blocked drain, a sewer inspection or ongoing maintenance, PlusFlow is ready to help.

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