Jason M.
Oct 21, 2026
Our basement floor drain backed up on a Sunday. PlusFlow called back quickly, cleared the line and showed us on camera what caused it. Clear explanation, no pressure, and they left everything clean.

Service · Calgary
A backed-up floor drain or overflowing toilet can't wait for next week. Call us and we'll prioritise urgent backups, talk you through what to do while we're on the way, and get the line flowing again — then explain what caused it.
Overview
An emergency drain call is for problems that can't wait: sewage coming up a floor drain, toilets overflowing, or every drain in the building stopped. Every hour matters for limiting water damage and getting the property usable again.
Call us directly. We'll confirm availability, tell you what to do right now to limit damage, and get the line flowing — then explain the cause so it doesn't happen again.

No clear, no clearing charge
On eligible standard blockages.
Spot Problems Early
Problems build up gradually. Watch for these warning signs before a small issue becomes a backup.
Wastewater coming up a floor drain, tub or shower.
Toilets that overflow or won't flush.
No fixtures draining anywhere in the property.
Active water around drains or fixtures.
Sudden, strong odour throughout the property.
Kitchen or washrooms unusable during operating hours.
Root Causes
Understanding the cause is how we stop a problem from coming back — not just clear it for today.
01Roots, grease or debris blocking the line to the city.
02Wipes, toys or products flushed down a toilet.
03Overloaded storm and weeping tile systems.
04A broken section that stops flow entirely.
What We Offer
Active backups cleared from the cleanout.
Urgent fixture clogs cleared quickly.
Basement floor drains opened and tested.
Priority response for restaurants and facilities.
Find the cause once flow is restored.
Practical steps to avoid a repeat.
Why PlusFlow
Honest diagnosis, the right equipment and clear pricing — for homes and businesses across Calgary and area.
See PricingWe know local soil, older city laterals and how spring melt and winter frost affect lines here.
Camera verification is available on most jobs, so recommendations are based on what's actually in the pipe.
Standard services have published starting prices, and extra time is only added with your approval.
We'll tell you what to shut off and how to limit damage while we're on the way.
Our Process
A backed-up floor drain or overflowing toilet can't wait for next week. Call us and we'll prioritise urgent backups, talk you through what to do while we're on the way, and get the line flowing again — then explain what caused it.
Phone us directly — we'll confirm availability and give you first steps to limit damage.
We open the blockage with the right equipment for the line and restore flow.
We tell you what caused it and recommend next steps, such as a camera inspection.

What's Included
We confirm the problem before recommending work.
Tools matched to your pipe size, material and condition.
You'll know what we found, what we did and what's next.
Protective care inside, and a clean work area when we leave.
Our Process
Tell us about your drainage issue or maintenance needs.
We assess the problem using camera inspection equipment.
We explain the findings and the right approach.
We do the work carefully and leave the site clean.
Recent Work

Pre-purchase inspection of an older home's sewer lateral to document pipe condition before closing.

Hydro-jetting of grease-laden kitchen lines, followed by a recommended maintenance interval.

Mechanical root cutting on a line in an established neighbourhood with mature trees.

Cleaning sediment and debris from catch basins ahead of the spring melt.

Scheduled drain cleaning and inspection program planned around operating hours.

Clearing a floor drain backup and verifying the line with a camera afterward.
Customer Reviews
Excellent
5.0 · based on 14 reviews
Stop using water, shut off the water to an overflowing toilet, and keep people away from contaminated water.
After-hours and urgent calls may be priced differently. We'll tell you before we come out.
Yes. Once flow is restored we explain the likely cause and can run a camera to confirm it.
Areas We Cover
Our crews travel across every Calgary quadrant and into nearby communities. Explore the map to see where we work.
Whether it's a blocked drain, a sewer inspection or ongoing maintenance, PlusFlow is ready to help.
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