J
Jason M.
Oct 21, 2026
Our basement floor drain backed up on a Sunday. PlusFlow called back quickly, cleared the line and showed us on camera what caused it. Clear explanation, no pressure, and they left everything clean.
Drain Cleaning
Service · Calgary
Before you dig, repair or build, you need to know exactly where the sewer or drain line runs. We pair a camera with an electronic sonde and receiver to trace buried pipes from above ground and mark their route, depth and any problem spots.
- Dig only where it's needed
- Fewer surprises on repair day
- Clear marks and notes for contractors
Overview
Pipe locating finds the exact route and approximate depth of a buried sewer, storm or drain line without digging. A small transmitter called a sonde rides on the camera head inside the pipe while a receiver above ground picks up its signal.
We mark the route and any defects on the surface, so excavation and repairs happen exactly where they're needed — saving time, landscaping and money.
No clear, no clearing charge
On eligible standard blockages.
Spot Problems Early
Problems build up gradually. Watch for these warning signs before a small issue becomes a backup.
Repair coming up
A camera found a break, sag or root mass that needs a spot repair.
Building or landscaping
Garages, decks, fences or trees going in over unknown lines.
Lost cleanout
No one knows where the line or access point is.
Property purchase
You want to know where the lateral runs on a new property.
Utility conflicts
Planning work near other buried services.
Wet or sinking ground
Find whether a line runs under the problem area.
Root Causes
Understanding the cause is how we stop a problem from coming back — not just clear it for today.
01Undocumented installs
Older properties often have no record of the line route.
02Renovations over time
Additions and landscaping hide original access points.
03Curved or offset lines
Lines rarely run in a perfectly straight path.
04Depth changes
Lines get deeper or shallower along their length.
What We Offer
Sonde line tracing
Route traced from cleanout to city connection.
Depth readings
Approximate depth recorded at key points.
Defect locating
Breaks, sags and roots marked on the surface.
Surface marking
Paint or flags showing the route for contractors.
Camera + locate package
Inspection and locating completed in one visit.
Written notes
A summary with distances and depths for your records.
Why PlusFlow
Honest diagnosis, the right equipment and clear pricing — for homes and businesses across Calgary and area.
See PricingCalgary-focused team
We know local soil, older city laterals and how spring melt and winter frost affect lines here.
Diagnose before we recommend
Camera verification is available on most jobs, so recommendations are based on what's actually in the pipe.
Clear starting prices
Standard services have published starting prices, and extra time is only added with your approval.
Dig once, dig right
Accurate marks mean smaller excavations and less restoration.
Our Process
Before you dig, repair or build, you need to know exactly where the sewer or drain line runs. We pair a camera with an electronic sonde and receiver to trace buried pipes from above ground and mark their route, depth and any problem spots.
01
Insert
A transmitter (sonde) on the camera head travels through the line.
02
Trace
A receiver above ground follows the signal and reads the approximate depth.
03
Mark
We mark the route and defect locations on site and note them in your summary.
What's Included
Clear assessment
We confirm the problem before recommending work.
Professional equipment
Tools matched to your pipe size, material and condition.
Plain-language summary
You'll know what we found, what we did and what's next.
Respect for your property
Protective care inside, and a clean work area when we leave.
Our Process
1
Request a Service
Tell us about your drainage issue or maintenance needs.
2
Inspect & Diagnose
We assess the problem using camera inspection equipment.
3
Recommend a Solution
We explain the findings and the right approach.
4
Complete the Service
We do the work carefully and leave the site clean.
Recent Work
Main Line Camera Inspection
Pre-purchase inspection of an older home's sewer lateral to document pipe condition before closing.
Restaurant Line Jetting
Hydro-jetting of grease-laden kitchen lines, followed by a recommended maintenance interval.
Root Intrusion Removal
Mechanical root cutting on a line in an established neighbourhood with mature trees.
Parking Lot Catch Basins
Cleaning sediment and debris from catch basins ahead of the spring melt.
Facility Maintenance Program
Scheduled drain cleaning and inspection program planned around operating hours.
Basement Floor Drain Backup
Clearing a floor drain backup and verifying the line with a camera afterward.
Customer Reviews
Excellent
5.0 · based on 14 reviews
Sonde locating gives a reliable route and an approximate depth. Readings can be affected by depth, soil and nearby metal, which we account for on site.
No. We locate sewer, storm and drain lines. Always contact Utility Safety Partners (Alberta One-Call) before digging.
Locating is done with the camera in the line, so we inspect as we trace.
Areas We Cover
Our crews travel across every Calgary quadrant and into nearby communities. Explore the map to see where we work.
- CalgaryAll quadrants — NW, NE, SW, SE & Downtown
- AirdrieNorth of Calgary
- CochraneWest of Calgary
- ChestermereEast of Calgary
- OkotoksSouth of Calgary
- StrathmoreEast along Hwy 1
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Need Professional Sewer & Drain Solutions?
Whether it's a blocked drain, a sewer inspection or ongoing maintenance, PlusFlow is ready to help.